Jacksonville's 9-1-1 Emergency Center

www.jacksonvillenc.gov/jobs

Online Application - After the application is reviewed by the City of Jacksonville Human Resources Department, qualified applicants will be forwarded to the Jacksonville Police Department Standards Division. Applicants will also be required to submit the North Carolina Personal History Statement form (F-3) to the City of Jacksonville Human Resources Department.

F-3 - https://jacksonvillenc.gov/DocumentCenter/View/8023/Sheriffs-Standards-Form-F-3

Authorization for Release: https://jacksonvillenc.gov/DocumentCenter/View/8024/Sheriffs-Standards-Authorization-for-Release-Form

After review of the application the Human Resources Department will schedule the applicant for testing. The testing includes a series of CritiCall 911 testing involving Typing, Data Entry (Audio), Call Summarization, Cross Referencing (Audio), Memory Recall (Audio). Memory Recall-Numeric (Audio), and Priorization.

The oral panel interview is a more formal, in-depth question and answer session conducted by a select panel of department personnel and Human Resources. Interviews will be scheduled based upon the needs of the agency and the overall qualifications of the applicant.

Applicants who have successfully completed steps 1 through 4 will be entered into a pool of applicants who are eligible for background investigation. If you are selected, the detective who is assigned to your application packet will call you at the beginning of the investigation in order to schedule the applicant for a background investigation interview. Applicants will be required to be fingerprinted and photographed.

Applicants who successfully complete steps 1 through 5 will appear before an interview with the deputy chief's of the agency. The interview will consist of further in depth questions to determine the applicant's suitability for employment with the Jacksonville Police Department.

Those telecommunicator applicants who are given a conditional offer of employment following steps 1 - 6 must successfully complete a psychological exam, medical exam and drug screen. These exams are scheduled and paid for by the Police Department.

This is a formal interview with the Chief of Police or his designee in which the applicant will receive a final evaluation to determine their suitability for the position.